Cookie Policy

Last Updated: November 10, 2025

1. Introduction

This Cookie Policy explains how Lumia Canada (“we,” “our,” or “us”) uses cookies and similar technologies on our website https://lumiacanada.com. We are committed to protecting your privacy and being transparent about how information is collected and used when you visit our website.

This Policy should be read together with our Privacy Policy and complies with applicable laws, including Quebec’s Law 25 and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

By continuing to use our site after seeing our cookie banner, you consent to the use of cookies as described in this Policy.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites function efficiently and provide information to the site owners to improve performance and user experience.

Cookies may be “first-party” (set by our website) or “third-party” (set by another domain, such as analytics or embedded content providers).

3. Types of Cookies We Use

We use only the minimum number of cookies required to ensure that our website operates securely and efficiently.

Type of Cookie	Purpose	Example of Use	Duration
Essential (Strictly Necessary)	Required for the operation and security of the website.	Allows form submissions, load balancing, and page navigation.	Session or up to 1 year
Functional	Helps remember user preferences (e.g., language or region).	Saves your form data temporarily to improve user experience.	Up to 6 months
Analytics (Optional)	Collects anonymous data to understand site traffic and performance.	Google Analytics or equivalent tools (if enabled).	Up to 2 years
Performance (Optional)	Improves loading speed and content delivery.	CDN or cache optimization cookies.	Up to 1 year

We do not use cookies to collect personal information for marketing, advertising, or profiling purposes.

5. Third-Party Cookies

We may use third-party services to analyze traffic or improve website performance (e.g., Google Analytics). These third parties may place cookies on your device to collect anonymous statistical information, such as pages visited, time spent on site, and browser type.

We do not share personal information with these third parties, and any data collected is used only for analytical purposes.

You can learn more about how Google handles data here: https://policies.google.com/technologies/cookies.

6. Data Collected Through Cookies

Cookies may collect information such as:

Browser type and version
Operating system
Referring URL
Pages visited and time spent
General geographic location (city or region)

This information is aggregated and does not personally identify you.

7. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our practices. Any updates will be posted on this page with a revised “Last Updated” date.

8. Contact Us

Privacy Officer
Lumia Canada
2155 Boulevard Ste Sophie
Sainte-Sophie, QC J5J 2P6
Email: info@fenetreslumia.com
Phone: (438) 817-3004

Compliance Note: This Cookie Policy meets the consent, disclosure, and transparency requirements of Law 25 and PIPEDA by informing users before cookies are set, requiring explicit consent for non-essential cookies, allowing consent withdrawal, and explaining how cookies are used and stored.